Telmico, Tbilisi's electricity supplier, has opened a new customer service center in Didube. From now on, customers can access any type of electricity supply-related services at four different locatio...
An inspection is currently underway at Telmico LLC by GNERC, caused by complaints from Tbilisi residents regarding the increased amounts reflected on electricity receipts.
The company is providing ma...
Some customers have received SMS notifications from TELMICO regarding the accrual of a deposit on their subscriber accounts.
These deposits were charged in accordance with retail market rules and onl...
Dear Customer,
Due to the current pandemic situation in the country, we kindly request that you visit our Customer Service Centers only in cases of absolute necessity, in order to protect your health...
The transition to the new accounting system in December resulted in the distribution of two bills to subscribers. Based on customer requests, the payment deadline for the second December bill has been...
Dear Customers,
To provide a simpler way of accessing utility service information, a new service has been launched for TELMICO subscribers. Developed by GNERC, this project also applies to other util...
Dear customers!
We would like to remind you that by the decision of GNERC, the meter reading period and the electricity payment deadline have changed since January 2022.
In order to transiti...
In response to questions raised by customers, we declare that due to the New Year holidays, no prepared receipts were sent out on December 31, January 1, and January 2. Consequently, the said receipts...
